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  • Core System
    • Staff Control Panel
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  • Mobile Applications
    • Driver Application

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Previous Incidents

[Resolved] Database Issue

This incident lasted 18 minutes.
  • Staff Control Panel
  • Customer Control Panel
  • Driver Application
Fri, 21 Jul 2017
02:43:14 EDT

We are aware of an issue with MySQL causing session logouts which is being resolved.

02:48:05 EDT

We have identified the problem and rolled out a fix and keeping an eye on this.

03:01:21 EDT

This has now been solved - this was caused due to a malfunctioning server update that occurred during the night on our MySQL server.

[Resolved] Intermittent Issues with Database

This incident lasted 1 hour and 14 minutes.
  • Staff Control Panel
  • Customer Control Panel
Tue, 18 Jul 2017
05:11:01 EDT

We are aware of intermittent SQL errors and looking in to this.

05:32:12 EDT

We have identified the problems and resolving this.

06:12:54 EDT

We're implementing a patch, you've probably not noticed anything wrong as all is fine customer facing thanks to our backup services, but behind the scenes we're still trying to resolve the issues.

06:25:00 EDT

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.