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  • Core System
    • Staff Control Panel
    • Customer Control Panel
    • Website Hosting

    • Flight Tracking

    • Public API

    • Credit Card Processing
  • Mobile Applications
    • Driver Application

    • Gazoop.it Customer App
  • Telephone / Call Center System
    • Inbound Calls
    • Outbound Calls
    • Call Handling and Shared Queues
  • System Notifications
    • Push Notifications

    • SMS Inbound
    • SMS Outbound
    • Email Inbound
    • Emails Outbound
Previous Incidents

[Resolved] Downtime Issues

This incident lasted 1 hour and 12 minutes.
  • Core System
  • Staff Control Panel
  • Customer Control Panel
  • Website Hosting
  • Flight Tracking
  • Public API
  • Credit Card Processing
Fri, 17 Aug 2018
05:39:42 EDT

We're aware of intermittent access to the Gazoop platform this morning and working to get a resolution. It appears to be effecting some users in certain locations and working hard to get a resolution.

05:50:25 EDT

To confirm, everything is solved, however we're keeping this open while we investigate further.

06:51:42 EDT

This appeared to have been caused by the failure of a rollover server incorrectly triggering it as active when one of the pools had in fact failed. This resulted in intermittent access for some users. We're working hard to ensure this does not repeat and thank you for your continued support and patience.

[Resolved] Potential Downtime

This incident lasted 13 minutes.
Fri, 17 Aug 2018
04:36:01 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

04:49:24 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 19 minutes.
Fri, 17 Aug 2018
03:56:46 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

04:15:55 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 14 minutes.
Fri, 17 Aug 2018
03:31:46 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

03:46:38 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 25 minutes.
Fri, 17 Aug 2018
03:02:21 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

03:27:40 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 8 minutes.
Fri, 17 Aug 2018
02:49:19 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

02:58:07 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 7 minutes.
Fri, 17 Aug 2018
02:08:24 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

02:16:13 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 15 minutes.
Fri, 17 Aug 2018
01:48:44 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

02:04:41 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 5 minutes.
Fri, 17 Aug 2018
01:39:18 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

01:44:42 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 6 minutes.
Fri, 17 Aug 2018
01:04:16 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

01:10:34 EDT

We appear to be up and running again! Thanks for your patience.

[Resolved] Potential Downtime

This incident lasted 3 minutes.
  • Telephone / Call Center System
  • Inbound Calls
  • Outbound Calls
  • Call Handling and Shared Queues
Tue, 14 Aug 2018
08:55:37 EDT

Our automated checks have alerted us to a potential issue, we are aware and investigating this.

08:59:00 EDT

Quick maintenance, will be up and running again very shortly!

08:59:31 EDT

We appear to be up and running again! Thanks for your patience.

No further notices from the past 7 days.